American University Ticket Office
2013-14 Basketball season, mini-plan, group &
individual tickets ON SALE! Order online or use the forms below to secure
your seats today! To renew your tickets, call (202) 885-TIXX
or use the renewal form below!
2013-14 Basketball Season Ticket Order Form
2013-14 Bender Weekender Mini-Plan Order Form
2013-14 AU Basketball Ticket Brochure
2013-14 Group Tickets
Tickets can be purchased online 24 hours a day by
here; or by calling the Athletics Ticket Office
*ALL AU STUDENTS (UNDERGRAD AND GRADUATE) ARE ADMITTED
FREE TO ALL REGULAR SEASON AND PATRIOT LEAGUE TOURNAMENT HOME GAMES
WITH AU ID
To purchase tickets online please click
To View the Bender Arena seating chart, please click
NOTE: Visiting team seating at Bender Arena is located in
Sections 116, 117, 118, and 119.
AU Ticket Office
The American University Ticket Office is located in Bender
Arena. Regular business hours are Monday through Friday, 9:00 a.m.
to 5:00 p.m.
Basketball Gameday Office Hours
The ticket office and will call operations will open 60 minutes
prior to tip-off for all Men’s and Women’s home
basketball games and closes at half time.
AU Athletics Ticket
Bender Arena, Room 230
4400 Massachusetts Ave., NW
Washington, DC 20016
All ticket orders placed via AUeagles.com or by phone will be
left in Will Call.
A photo ID will be required to receive the tickets. Tickets
cannot be left in Will Call under more than one name. Fans wishing
to leave tickets for family and friends can do so at Will Call. The
ticket office will not be responsible for any drop off will call
that cannot be found.
Will Call tickets may be picked up prior to the game day at the
main ticket office Bender Arena during normal business hours. Will
Call will open 60 minutes prior to game time on game days.
AU offers special discounts for groups of 10 or more who are
interested in attending an AU athletic event. If you are part of a
company, organization, school, or other large group, we invite you
to join us for a fun group outing at one of our home games.
To receive tickets by mail, orders must be placed at least seven
(7) business days prior to the game. Orders placed after the seven
day deadline may be picked up at Will Call with a photo ID on or
before the day of the game.
Group tickets must be ordered in advance of event and these
prices are not available at the ticket window on the day of the
game. For more information on group seating and ticket rates,
please contact the AU Athletics Ticket Office at (202)885-TIXX.
The AU Athletics Ticket Office accepts MasterCard and Visa for
all ticket orders. Checks made payable to AU Athletics will also be
accepted for season ticket and advanced group orders only. Cash is
accepted for walk-up sales at the ticket office. All orders will
have a processing fee assessed. All sales are final. No refunds or
exchanges are allowed. Checks will not be taken as form of payment
during the event.
The AU Athletics Ticket Office is not responsible for any
tickets that are lost.
As a service to our season ticket holders, duplicates may be
obtained by contacting the AU ticket office located in Bender
Arena. The season ticket holder must be present to have duplicate
tickets issued. No third parties will be issued duplicates for
someone else's season tickets. Please contact the ticket office if
you have any questions regarding lost or destroyed tickets.
No refunds, exchanges or cancellations are permitted unless we
are unable to fill your order. Refunds will not be granted due to a
game date or time change.
Tickets are still valid since the game is still in progress, just
delayed. No refunds of tickets will be issued.
Tickets are still valid and will be used for admittance once new
game date has been determined. If a person cannot attend the
re-scheduled game, then he/she may exchange his/her ticket for any
future game based on availability. Tickets may be exchanged at the
Athletics Ticket Office. No refunds will be issued.
Refunds will not be issued for season tickets. The season ticket
price is less than the face value of individual game ticket prices
therefore no refund will be issued. No refund will be issued for
Accessible seating is limited. If you need accessible seating,
please contact the AU Athletics Ticket Office as soon as possible
prior to the day of the game. Orders will be filled on a first-come
first-served basis. Requests must be made at least 24 hours in
Parking is available and free of charge on weekdays after 5 p.m.
and all day on weekends in the garage attached to Bender Arena.
Prohibited Actions and Items
AU reserves the right to remove any object from spectators if
deemed inappropriate or unsafe. The following actions and items are
prohibited inside Bender Arena and are causes for removal and no
- Throwing or kicking objects
- Disorderly conduct (i.e. abusive language toward coaches,
student-athletes, officials or spectators; fighting; public
intoxication; standing or sitting in aisles, ramps or
- Outside food or drinks
- Glass bottles or containers
- Video cameras
- Laser pointers
- Sticks, poles or similar objects that can be used as a
- Weapons of any kind including those carried with permit
- Artificial noisemakers (i.e. air horns, thunderstix, musical
instruments, whistles, or any other item used to make artificial
- Please place all trash into trash receptacles and help keep our
Everyone age three (3) years and older must have a ticket. Any
child two (2) and under must sit in the lap of the parent or
guardian and may not occupy a seat.